Alicia Gordon
New York,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
SERVER/HOSTESS
IHOP
11.2023 - Current
- Provided exceptional customer service by ensuring a positive dining experience for patrons
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders
- Managed reservations and seating arrangements in a fast-paced, high-volume restaurant
- Demonstrated multitasking skills by efficiently managing multiple tables and tasks simultaneously
CASHIER/ICECREAM SCOOPER
Dreamery
08.2023 - 01.2024
- Stock up on merchandise
- Share facts about vegan products to achieve customer satisfaction, and provide customers with excellent customer service while adhering to brand standards and values
- Make sure Credit, cash, exchanges, returns, and refunds are all carefully handled transactions that guarantee smooth and accurate cash flow
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers
COMMUNITY MEDICINE INTERN
ASPCA
07.2023 - 08.2023
- Work as part of a team to create a consistently excellent, welcoming
- Communicate with all clients in a non-judgmental, practical, and professional manner
- Assist with outpatient exams and learn how to take accurate patient medical history
- Learn to act as a scribe, as appropriate, during primary pet care visits
- Greet clients, answer questions, assist in scheduling appointments, and assist with patient intake Maintain a clean, stocked, and organized lobby
- Help plan a community Block Party with 105 attendees to help spread awareness in a well-deserving community
Education
Bachelor of Science - Biology
Syracuse University
Syracuse, NY06-2028
High School -
Achievement First East Brooklyn High School
11.2023
Skills
- Interpersonal skills
- Time management
- Problem-solving skills
- Listening skills
- Communication skills
- Organizational skills
- Technologically savvy
- ZOOM Platform
- Phone inquiries
- Greeting and escorting guests
- Cash management
- Animal interaction
- Set appointments
Timeline
SERVER/HOSTESS
IHOP
11.2023 - Current
CASHIER/ICECREAM SCOOPER
Dreamery
08.2023 - 01.2024
COMMUNITY MEDICINE INTERN
ASPCA
07.2023 - 08.2023
High School -
Achievement First East Brooklyn High School
Bachelor of Science - Biology
Syracuse University