Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Pena

Ramona,California

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player, commended for demonstrating honesty and integrity with customers, team members, and supervisors. Compassionate CNA Student known for high productivity and efficient task completion. Possess specialized skills in patient care, medical terminology, and emergency response. Excel in communication, empathy, and teamwork, ensuring exceptional patient support and collaboration with healthcare professionals.

Overview

4
4
years of professional experience

Work History

CNA Student

San Diego Medical College
El Cajon
04.2025 - 05.2025
  • Demonstrated knowledge of infection control policies while performing all duties.
  • Observed changes in condition or behavior of patients and reported to nursing staff.
  • Answered call lights promptly to assess needs of patients.
  • Used proper body mechanics when lifting, transferring or positioning immobile patients.
  • Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
  • Planned to undertake state testing upon program completion.

Associate

The UPS Store Inc.
Ramona, CA
08.2021 - 04.2025
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered phones to help customers and resolve basic concerns.
  • Answered customer questions and provided store information.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.

Education

Certified Nursing Assistant - CNA

San Diego Medical College
San Diego, CA
05-2025

High School Diploma -

Ramona Faith Academy
Ramona, CA
12.2021

Some College (No Degree) -

Palomar College
San Marcos, CA

Skills

  • Creative Problem Solving
  • Money Management
  • Relationship Building
  • Reliable and Punctual
  • Customer Service
  • Building Customer Loyalty
  • Patient care
  • Vital signs monitoring
  • Basic life support
  • Infection control
  • Time management
  • Problem solving
  • Communication skills
  • Attention to detail
  • Healthcare ethics
  • Vital signs
  • HIPAA compliance

Timeline

CNA Student

San Diego Medical College
04.2025 - 05.2025

Associate

The UPS Store Inc.
08.2021 - 04.2025

High School Diploma -

Ramona Faith Academy

Certified Nursing Assistant - CNA

San Diego Medical College

Some College (No Degree) -

Palomar College
Kaylee Pena