Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Perchal

Boise,ID

Summary

Born and raised in Omaha, Nebraska, I embarked on a journey to Boise, Idaho, to pursue higher education at Boise State University. As a determined and independent individual, I made a significant move 17 hours away from home at the age of 17, emphasizing my commitment to self-reliance and personal growth. My roots in the insurance industry run deep. Both of my parents are insurance agents, and from a young age, I actively contributed to their business by assisting in insurance marketing efforts. Whether it was distributing Farm Bureau pens or learning about insurance, I gained valuable insights into the field, fostering a desire to build a career in insurance and investments. Currently, I am a full-time student at Boise State University, pursuing a Business Administration major. My dedication to education is complemented by a love for volunteering, where l actively engage in giving back to the community. Outside of academia, I am an avid snowboarder and weight lifter, continuously striving for personal growth and well-being. Throughout my high school years, I held various leadership roles, and the experience of planning events deeply resonated with me. This journey fueled my passion for leadership and event organization, which ultimately played a crucial role in earning a scholarship to Boise State. I am excited to connect with like-minded individuals who share a passion for insurance, leadership, project management, and relationship building. Together, we can make a difference and continue our journey of learning and personal evolution.

Overview

5
5
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Farm Bureau Financial Services
09.2021 - 05.2023
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Responded to telephone inquiries and complaints following standard operating procedures
  • Developed positive relationships with customers through friendly interactions
  • Maintained a high level of professionalism when dealing with difficult customers

Retail Sales Associate

10.2018 - 03.2019
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed efficient cash register operations.

Babysitter

Kelsey Chittenden
06.2020 - 12.2022
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Communicated positively with children and guardians.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Tutor

Douglas County Schools
01.2022 - 05.2023
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

Volunteer

Variety Of Organizations
08.2020 - 05.2023
  • I volunteered for various organizations throughout high school. I continue my love for volunteering by being apart of the Special Olympics club at Boise State University.
  • Organizations I've volunteered for include: H.O.S.A., FBLA, Student Council, Food Drives, clothing programs for the homeless, and other school oriented volunteering opportunities.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Assisted with special events and programs.


Education

Business Administration

Boise State University
Boise, ID
05.2027

High School Diploma -

Douglas Co West High School
Valley, NE
05.2023

Skills

  • Planning and organizing
  • Leadership
  • Relationship Builder
  • Follow-up skills
  • Process Improvement

Timeline

Tutor

Douglas County Schools
01.2022 - 05.2023

CUSTOMER SERVICE REPRESENTATIVE

Farm Bureau Financial Services
09.2021 - 05.2023

Volunteer

Variety Of Organizations
08.2020 - 05.2023

Babysitter

Kelsey Chittenden
06.2020 - 12.2022

Retail Sales Associate

10.2018 - 03.2019

Business Administration

Boise State University

High School Diploma -

Douglas Co West High School
Kaylee Perchal