Kaylee Pinks
Bismarck
Summary
Dynamic and results-oriented professional with a proven track record in leadership and team collaboration. Skilled in conflict resolution and multitasking, adept at leveraging emotional intelligence and verbal communication to foster a positive work environment. Dedicated to displaying hard-work and seeks opportunities for growth and learning in every professional position.
Overview
4
4
years of professional experience
Work History
Waitress
Old 10 Bar & Grill
06.2024 - Current
- Supported a teamwork atmosphere by maintaining communication and collaboration even during stressful shifts.
- Worked hard to ensure a pleasant, clean, and welcoming
experience for customers. - Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress/ Server Management
The Pier Bar & Grill
04.2022 - 06.2024
- Navigated upper management and ownership changes with grace by stepping into a leadership position in time of need for the business.
- Reformed and organized waitstaff protocols to ensure efficient service for customers and morale amongst employees.
- Assisted in hiring and training new waitstaff.
- Communicated with employees about availability and preference to create a schedule that met everyone’s needs.
- Maintained a collaborative and positive attitude during high-stress situations including de-escalating workplace disgruntles.
Retail Sales Associate
Uptowne Loft Boutique
03.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled the responsibility of opening and closing the store.
- Effectively trained in new staff.
- Maintained consistent and professional communication with store owners and coworkers.
- Used social media and technology to promote and advertise the business.
Education
Bachelor of Science - Social Studies Education
University of Mary
Bismarck, ND04-2025
High School Diploma -
Legacy High School
Bismarck, ND01-2021
Skills
- Strong multitasking
- Team Collaboration
- Leadership
- Verbal and written communication
- Problem-Solving
- Conflict Resolution
- Emotional Intelligence
Timeline
Waitress
Old 10 Bar & Grill
06.2024 - Current
Waitress/ Server Management
The Pier Bar & Grill
04.2022 - 06.2024
Retail Sales Associate
Uptowne Loft Boutique
03.2021 - 05.2022
Bachelor of Science - Social Studies Education
University of Mary
High School Diploma -
Legacy High School
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