Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance.
Overview
4
4
years of professional experience
Work History
Student Worker
Lane Innovation Hub - West Virginia University
09.2023 - Current
Took and followed detailed directions from others.
Worked in team environment to maintain high levels of productivity.
Reduced rework time by effectively troubleshooting problems and addressing root causes during the machining process.
Made sure that products were produced on time and are of good quality.
Collaborated with engineering teams to refine product designs and ensure optimal functionality.
Sales Associate
Boot Country
05.2021 - 04.2024
Gave informed guidance to customers to help them pick the right product that fits the specifics needs of their jobs
Worked with store managers to solve difficult problems and handle customer concerns such as warranty information, financing options, as well as addressing any manufacturer defects.
Sales Associate
Lower Valley Furniture
06.2020 - 08.2022
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Science - Engineering Technology
West Virginia University
Morgantown, WV
12.2026
Skills
Customer Service
CAD software
Spreadsheet development
Mechanical Knowledge
Attention to Detail
Works Well Under Pressure
Power Tools and Equipment
Assembly and production
Timeline
Student Worker
Lane Innovation Hub - West Virginia University
09.2023 - Current
Sales Associate
Boot Country
05.2021 - 04.2024
Sales Associate
Lower Valley Furniture
06.2020 - 08.2022
Bachelor of Science - Engineering Technology
West Virginia University
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