Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Pride

Decatur

Summary

Proven customer service expert with a track record of enhancing guest satisfaction at Target through exceptional communication and empathy. Skilled in financial transactions and POS systems, adept at resolving concerns to boost company reputation. Demonstrates strong stress tolerance and flexibility, significantly contributing to team success and operational efficiency.

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
09.2023 - Current
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Trained new personnel regarding company operations, policies and services.

Team Member

Chick-fil-A
03.2021 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Education

Logistics And Supply Chain Management

Alabama A&M University
Normal, AL

Austin High School
Decatur, AL
05.2024

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Flexible schedule
  • Financial transactions
  • POS systems and ordering platforms
  • Customer service

Timeline

Guest Advocate

Target
09.2023 - Current

Team Member

Chick-fil-A
03.2021 - 03.2023

Logistics And Supply Chain Management

Alabama A&M University

Austin High School

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Kaylee Pride