Kaylee Royston
Tarentum
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Harmarville
01.2024 - Current
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
IT Specialist
Army National Guard
Pittsburgh
01.2022 - Current
- 2+ years experience using help desk software as well as becoming efficient in radios which is applicable in daily tasks involving electronic system and support
- Leadership role as a platoon guide during my training in AIT for six months where I learned accountability, how to provide assistance, working under pressure, and time management.
- Knowledge in managing cables. Connecting cables properly on the physical level. Crimping and finishing cables efficiently.
- Uphold Army standards of being in the right place at the right time in the right uniform
Cashier / Customer service
Round the corner
Tarentum
01.2021 - 01.2023
- Early management position to train new employees on using front register that involved taking calls professionally in a timely manner.
- Trained others on industrial mixers
- Knowledgeable on back of house cleaning and preparations
- Trained on working industrial ovens as well as mixers
- Minor experience in busting tables
Education
Highschool -
Deer Lakes Highschool
Deer Lakes01.2023
Skills
- Time Management
- Customer Engagement
- Problem Solving
- Technical Support
- Team Collaboration
- Adaptability
Timeline
Barista
Starbucks
01.2024 - Current
IT Specialist
Army National Guard
01.2022 - Current
Cashier / Customer service
Round the corner
01.2021 - 01.2023
Highschool -
Deer Lakes Highschool