Kaylee Santos
Batesville,AR
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Myers Davis Life Coaching
Batesville, AR
03.2025 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Followed safe lifting and transferring techniques to transport residents.
Caregiver
Network of Community Options
Batesville, AR
06.2023 - 04.2024
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Followed care plan and directions to administer medications.
- Experience in trache care
- have Experience with G tube feedings and changing G tube
- Have experience with Autism , Epilepsy ,and Cerebal Palsy
Patient Services Representative
St Bernards Clopton Clinic
Jonesboro, AR
11.2023 - 03.2024
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Processed payments through cash register accurately and efficiently.
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
- Applied HIPAA privacy and security regulations while handling patient information.
Daycare Teacher
Bright Beginnings Early Development Center
Batesville, AR
01.2018 - 09.2022
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Assisted with toilet training and diaper changing when necessary.
- Built and strengthened positive relationships with students, parents and teaching staff.
Education
High School Diploma -
Batesville High School
Batesville, AR05-2023
Skills
- Medication administration
- Personal care
- G tube management
- Tracheostomy care
- Adaptable learning
- Relationship building
- Autism support
- Multitasking and organization
- First aid and safety
- CPR certified
- Data entry
- Insurance verifying
- Clinical data entry
- Medical billing
- Medical insurance
- Payment collection
- Money handling
- Patient check-in
Certification
- First Aid And CPR certified
References
- Sheri Balderas - (501) 313-8657
- Susan Longo - (870) 613-7749 ( Bright Beginnings)
- Mikaila Veliz - (870) 373-7008 ( Bright Beginnings)
- Debbie Woods (870) 307-4430 ( Network of Community Options)
- Christy Davidson (870) 761-1155 ( St Benards)
- Kristi W (870) 349-4422 (Myers Davis)
Timeline
Caregiver
Myers Davis Life Coaching
03.2025 - Current
Patient Services Representative
St Bernards Clopton Clinic
11.2023 - 03.2024
Caregiver
Network of Community Options
06.2023 - 04.2024
Daycare Teacher
Bright Beginnings Early Development Center
01.2018 - 09.2022
- First Aid And CPR certified
High School Diploma -
Batesville High School
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