Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Schnakenberg

South Lake Tahoe ,CA

Summary

I am a highly communicative and passionate person that loves working with people. I am organized, dependable and have been successful at managing multiple priorities with a positive attitude. I also have a willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Barista

Alfred Coffee
02.2023 - 06.2024

Barista

Dutch Bros
01.2021 - 11.2022
  • Maintained a clean and organized workspace.
  • Created a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration.

Guest Service Representative

Camp Richardson Marina
08.2020 - 09.2022
  • Gave safety speeches to guests before sending them out on jet skis/boats.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Welcomed guests on arrival.


Education

Associate of Arts - Music Management

Sierra College
Rocklin, CA
05.2024

Skills

  • Safety Rules
  • Guest Inquiries
  • Dynamic Communication Skills
  • Issue Resolution
  • Product Sales
  • POS Transactions
  • Operational Efficiency

Timeline

Barista

Alfred Coffee
02.2023 - 06.2024

Barista

Dutch Bros
01.2021 - 11.2022

Guest Service Representative

Camp Richardson Marina
08.2020 - 09.2022

Associate of Arts - Music Management

Sierra College

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Kaylee Schnakenberg