Kaylee Steinbach
East Lansing,MI
Summary
Biomedical Laboratory Science student at Michigan State University specializing in Hematology and Immunology. Seeking allied health internships for Summer 2025 and part-time opportunities to gain practical experience. Committed to applying a strong foundation in laboratory techniques, data analysis, and research methodologies to contribute effectively within a dynamic healthcare environment. Dedicated to continuous learning and professional growth, driven to make a meaningful impact in the field of biomedical science.
Overview
4
4
years of professional experience
Work History
Student Research Assistant
Michigan State University College of Nursing
11.2024 - Current
- Enhanced research accuracy by diligently collecting and analyzing data from various sources.
- Work with human subjects ages 11-14
- Expanded knowledge base through active participation in conferences, workshops, and seminars relevant to the field of study.
- Assisted in the completion of research projects, conducting literature reviews and gathering relevant information.
- Developed strong analytical skills by utilizing statistical software to analyze large datasets for meaningful insights.
Sales Advisor
Office Depot
05.2024 - 08.2024
- In my time at Office Depot, I've worked alongside a large team providing exceptional customer service by performing duties as cashier, providing logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets
- Learned valuable teamwork and collaboration skills
- Consistently met requested numbers and consistently received 10/10 on surveys from customers
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Sales Associate
Famous Footwear
05.2023 - 08.2024
- As an employee at Famous Footwear, I perform many key responsibilities during my shifts including: providing excellent customer service, creating relationships with customers, maintaining extraordinary product knowledge, and cleaning the store regularly
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Part Time Retail Sales Associate
Kohl's
06.2021 - 08.2021
- As an employee at Kohl's, I learned a lot about customer service, business etiquette, and professional scheduling
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped around 300 customers daily complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Biomedical Laboratory Diagnostics
Michigan State University
East Lansing, MI03.2025
High School Diploma -
Legend High School
Parker, CO05.2022
Skills
- Customer Service
- Driven / Takes Initiative
- Passionate
- Advanced Laboratory Techniques and Bioassays, including: PCR testing, Microscopy, Spectrometry, Centrifugation, and ELISA assays
- ABO typing, pre-transfusion antigen testing
- Scientific communication
- Data collection
- Qualitative and quantitative research
- Use of statistical software
- Teamwork and collaboration
Timeline
Student Research Assistant
Michigan State University College of Nursing
11.2024 - Current
Sales Advisor
Office Depot
05.2024 - 08.2024
Sales Associate
Famous Footwear
05.2023 - 08.2024
Part Time Retail Sales Associate
Kohl's
06.2021 - 08.2021
Bachelor of Science - Biomedical Laboratory Diagnostics
Michigan State University
High School Diploma -
Legend High School
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