Kaylee Stevenson
Exceptional Persons Inc
Waterloo,IA
12
years of professional experience
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive a safe and supportive environment tailored to individual needs.
Work History
Direct Support Professional
2 Years 7 Months- Provided personalized support to individuals with disabilities, enhancing daily living skills and fostering independence.
- Collaborated with interdisciplinary teams to create tailored care plans, ensuring comprehensive service delivery.
- Trained new staff on best practices for client care, promoting consistency and quality in service provision.
- Advocated for client rights and needs within community settings, facilitating access to resources and services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to medical and dental appointments to provide support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Detention Officer
1 Year 10 Months- Supervised daily operations within detention facility to ensure safety and security of inmates.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted thorough inspections of inmate housing areas for contraband and compliance with regulations.
- Managed intake and processing of new detainees, maintaining accurate records and documentation.
- Trained new officers on policies, procedures, and emergency response protocols to enhance team effectiveness.
- Implemented behavior management strategies to de-escalate conflicts and maintain order in the facility.
Community Service Officer
3 Years 2 Months- Responded to police service requests via phone and walk-ins, ensuring clear communication and timely assistance.
- Engaged with community members by fingerprinting civilians for school and job employment opportunities, facilitating their application processes.
- Proficient in monitoring/tracking prisoners in temporary holding cells and ensuring their safety.
- Demonstrated accountability by maintaining accurate records of case files. by entering data and handling important case files.
Courtesy, Checker, Floor, Produce, Office
4 Years 7 Months- Engaged with customers to address their questions and concerns effectively.
- Multi-tasked various roles including bagging groceries, stocking shelves, and prepping/filling produce to maintain store efficiency.
- Took responsibility for accurately counting cash and preparing deposits at closing.
Education
Bachelor of Arts - Criminology, Family Services
Skills
Client rights advocacy
Medication management
Crisis intervention
Behavior management
Case documentation
Report writing
Communication
Customer assistance
Time management
Team Leadership
Positive reinforcement
Timeline
Direct Support Professional
Exceptional Persons Inc
01.2024 - CurrentRead More
Detention Officer
Black Hawk County Sheriff’s Office
12.2021 - 10.2023Read More
Community Service Officer
Cedar Falls Police Department
10.2018 - 12.2021Read More
Courtesy, Checker, Floor, Produce, Office
Fareway
05.2014 - 12.2018Read More
University of Northern Iowa
Bachelor of Arts from Criminology, Family Services
Read More