Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Stone

Broken Arrow,OK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring and compassionate in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.

Overview

4
4
years of professional experience

Work History

Team Member

HTeaO
03.2023 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Sales Associate

Bed Bath & Beyond
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

To-Go Specialist

Olive Garden
01.2020 - 07.2022
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Contributed positively towards team goals through effective communication between front-of-house staff members and the kitchen team.
  • Supported overall restaurant cleanliness by adhering to sanitation guidelines when handling food items and packaging materials.

Education

Bachelor of Science - Special Education

Oklahoma Baptist University
Shawnee, OK
05.2026

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05.2022

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Collaboration and Teamwork
  • Flexible Schedule
  • Leadership Qualities
  • Decision-making capabilities
  • Creativity and Innovation
  • Goal Setting and Achievement
  • Continuous Development

Timeline

Sales Associate

Bed Bath & Beyond
05.2023 - 08.2023

Team Member

HTeaO
03.2023 - Current

To-Go Specialist

Olive Garden
01.2020 - 07.2022

Bachelor of Science - Special Education

Oklahoma Baptist University

High School Diploma -

Broken Arrow High School

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Kaylee Stone