Kaylee Talbert
Pembroke Pines,FL
Summary
An aspiring creative young adult looking for new opportunities to grow and connect. Currently studying the science of Communication, working at First Watch, and serving in Church. A people lover seeking professional, creative, and conversational positions to grow a personal career.
Overview
5
5
years of professional experience
Work History
Server
First Watch Daytime Cafe
08.2023 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Designated Chalk Board Artist for Bar and Seasonal Menus.
'BARRE' Tender
Pure Barre
03.2023 - 06.2023
- As a 'Barre'tender, pun intended, I specialized in customer service and sales.
- Engaged in friendly conversation about fitness goals with customers to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Utilized software to manage customer accounts and track performance metrics.
- Created inviting environment for customers by maintaining store organization and cleanliness.
BARISTA TRAINER
STARBUCKS
01.2021 - 01.2023
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Curated personalized sample beverages for customers to try for free.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
Student Ministry Intern
CITY REV
05.2022 - 08.2022
- Coordinated a student leadership program and assisted with coordinating summer camp.
- Increased attendance at youth events by creating targeted marketing materials and utilizing social media platforms for promotion.
- Worked as counselor for children's camp over summer.
- Established strong relationships with students and their families through regular communication, and meetings.
- Supported student leaders by providing mentorship, guidance, and training opportunities.
- Led small group discussions for deeper understanding of Biblical teachings and real-life applications.
- Facilitated worship services, encouraging participation from congregation.
- Produced engaging and entertaining videos for the church's Instagram to boost following.
ASSOCIATE MANAGER
DICED
01.2019 - 01.2021
- Started as a cashier and worked to a Front of House and Back of House Associate Manager position at age 17.
- Managed the store independently and focused on exceptional customer service.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Oversaw food preparation and monitored safety protocols.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
Bachelor of Science - Communication And Conflict
UCF
Orlando, FL05.2025
High School Diploma -
Pembroke Pines Charter High School
Pembroke Pines, FL01.2021
Skills
- Speed
- Quick Learner
- Leadership
- Exceptional customer service
- Skilled in Math and Money Management
- Outstanding organizational skills and proficiency in project planning
- BOH kitchen trained
- FOH cashier trained
- Proficient understanding of coffee and espresso
- Trained in Microsoft applications such as Excel, Word, and Powerpoint
- Knowledgeable in fitness and health
- Visual communication expertise and design skills
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Server
First Watch Daytime Cafe
08.2023 - Current
'BARRE' Tender
Pure Barre
03.2023 - 06.2023
Student Ministry Intern
CITY REV
05.2022 - 08.2022
BARISTA TRAINER
STARBUCKS
01.2021 - 01.2023
ASSOCIATE MANAGER
DICED
01.2019 - 01.2021
Bachelor of Science - Communication And Conflict
UCF
High School Diploma -
Pembroke Pines Charter High School
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