Summary
Overview
Work History
Education
Skills
References
Timeline
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Kaylee Thomas

Kaylee Thomas

Mount Airy,NC

Summary

Waitress/Hostess with 3 years of experience in providing exceptional customer service and enhancing dining experiences. Skilled in team collaboration, multitasking, and upselling, ensuring efficient reservation management and seamless guest interactions. Passionate about fostering a welcoming atmosphere and maintaining high satisfaction rates through effective communication and problem-solving.

Overview

3
3
years of professional experience

Work History

Waitress/hostess/cashier

The Derby Resturant
01.2021 - 05.2024
  • Greeted and seated guests, managed reservations, and processed payments efficiently
  • Ensured exceptional customer service, contributing to positive dining experiences
  • Maintained accurate cash handling and precise order taking
  • Collaborated with kitchen staff to ensure timely food delivery and address special dietary requests
  • Upsold menu items and specials, boosting average check value
  • Resolved customer concerns promptly, maintaining high satisfaction rates and repeat business
  • Orchestrated seamless dining experiences, balancing reservation management, guest seating, and payment processing while fostering a welcoming atmosphere

Education

High School Diploma - undefined

East Surry High Schools
Pilot Mountain, North Carolina
01.2024

Skills

  • Food safety
  • Waitressing
  • Dining Etiquette
  • Cash Handling

References

  • Jim Pell, Owner/Boss, The Derby Restaurant, +1 (336) 786-7082
  • Courtney Willard, Manager, The Derby Restaurant, +1 (336) 786-7082
  • Brenda Whitaker, Manager, The Derby Restaurant

Timeline

Waitress/hostess/cashier

The Derby Resturant
01.2021 - 05.2024

High School Diploma - undefined

East Surry High Schools
Kaylee Thomas