Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Thompson

Kelso,WA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

1
1
year of professional experience

Work History

Shift Lead

Dairy Queen Grill & Chill
03.2023 - Current
  • Performed multiple duties pertaining to preparation, stocking and selling of food items
  • Handled fast paced sales environment and provided excellent customer service
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.

Concessions Worker Volunteer

Castle Rock Elementary School
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Ran the cake walk event and handled payments for a sizeable number of attendees
  • Consistently provided friendly service to promote better customer engagement.

Volunteer

Cowlitz County Humane Society
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Education

High School Diploma -

Washington Virtual Academy
06.2019

Castle Rock High School
2017

Skills

  • Computer Skills: MS Word
  • MS Excel
  • MS PowerPoint MS Outlook
  • MS Windows
  • Point of sales systems Adobe Photoshop
  • Adobe Sketch
  • Blender
  • Loss Prevention Strategies
  • Shift Work
  • Corrective Actions
  • Customer Loyalty
  • Operation Monitoring

Timeline

Shift Lead

Dairy Queen Grill & Chill
03.2023 - Current

Concessions Worker Volunteer

Castle Rock Elementary School

Volunteer

Cowlitz County Humane Society

High School Diploma -

Washington Virtual Academy

Castle Rock High School

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Kaylee Thompson