Kaylee Traub
Peotone,IL
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
1
1
year of professional experience
Work History
Team Member
Sweet Frog Frozen Yogurt
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Banquet Server
Georgio's Banquets
03.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Host
Chili's Bar and Grill
01.2024 - 08.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating, and menu information.
- Trained new host staff members on company policies, procedures, and best practices to maintain consistent service standards across shifts.
Team Member
Panera Bread
06.2023 - 03.2024
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling transactions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Wrapped and boxed bakery department products.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Applicant of Radiology Program
Joliet Junior College
Joliet, Il05-2027
High School Diploma -
Peotone High School
Peotone, Il05-2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Fast Learner
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
Timeline
Team Member
Sweet Frog Frozen Yogurt
08.2024 - Current
Banquet Server
Georgio's Banquets
03.2024 - Current
Host
Chili's Bar and Grill
01.2024 - 08.2024
Team Member
Panera Bread
06.2023 - 03.2024
No Degree - Applicant of Radiology Program
Joliet Junior College
High School Diploma -
Peotone High School
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