Fashion design
Kaylee Trowbridge
Cashier
Lakeland,FL
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly, with energetic and helpful demeanor.Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.
Overview
2
2
years of post-secondary education
Work History
Front End Cashier
Yum! Brands Inc.
Lakeland, FL
03.2021 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise in front lanes.
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register to record all transactions accurately and efficiently.
- Used POS system to enter orders, process payments, and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Learned food line position and provided backup at key times.
- Prepared beverages and filled food orders for customers.
Education
No Degree - General
George Jenkins High School
Lakeland, FL 08.2019 - Current
Skills
Point-of-sale system operation
Basic math skills
Order taking
Currency counting
Cash register operation
Cash Handling
Product knowledge
Customer assistance
Cleaning and sanitizing
Additional Information
I have always been in gifted and the highest advanced classes ever since the beginning of grade school. Despite being in difficult classes, I still make good grades and do well in school.
Interests
Timeline
Front End Cashier
Yum! Brands Inc.
03.2021 - Current
No Degree - General
George Jenkins High School
08.2019 - Current