Kaylee Turtura
Adams
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations. I excel in delivering exceptional customer service while fostering a relaxing environment. A dedicated team player committed to promoting skin health and wellness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Esthetician
Tailwater Lodge
Altmar, NY
09.2024 - Current
- Delivered customized skincare treatments to enhance client satisfaction and promote skin health.
- Educated clients on skincare routines and product usage for optimal results.
- Boosted product sales by 20% by effectively recommending skincare products according to customers specific skin conditions, concerns, and goals
- Actively listen to clients concerns/goals during intake process ensuring to identify expectations resulting in the best experience possible.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Conducted skin analysis to recommend appropriate treatments tailored to individual needs.
- Maintained high client retention through attentive, relaxing body treatments, including back facials, hot stone services, body wraps, and exfoliating scrubs to improve skin tone and texture.
- Fostered friendly, warm, and exceptional customer experience.
Sever/Bartender
Red Robin
Watertown, NY
08.2018 - 03.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu knowledge, service protocols, and cash handling procedures.
- Managed multiple tables efficiently, prioritizing tasks during peak hours to enhance service speed.
- Actively listened to guest preferences and dietary restrictions, ensuring 100% accurate order transmission to the kitchen.
- Coordinated with other staff and managers on duty to ensure smooth, timely, and efficient service during high-volume shifts.
- Engaging and diplomatic team player adept at navigating high-pressure situations and resolving guest issues promptly.
Expo Runner
Tullys Good Times
Watertown, NY
11.2017 - 07.2018
- Coordinated timely food and beverage delivery to customers, ensuring optimal service quality.
- Streamlined communication between kitchen and front-of-house staff, improving order accuracy.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Delivered food orders from kitchen to customers' tables.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
Education
High School Diploma -
Charles W Baker High School
Baldwinsville, NYEsthetics/Nail License -
Continental School of Beauty
Mattydale, NYSkills
- High-frequency machine use
- Great customer service
- Multitasking and organization
- Extractions and pore cleansing
- Customized skincare plans
- Spa retail sales
- Excellent team player
- Dermaplaning certification
- Professional demeanor
- Anti-aging treatments
- Manual lymphatic drainage
- HydraFacial Introduction
- Relaxation techniques
- Body hair removal
- Facial massage techniques
Certification
Esthetics and Nail Certification
Timeline
Esthetician
Tailwater Lodge
09.2024 - Current
Sever/Bartender
Red Robin
08.2018 - 03.2025
Expo Runner
Tullys Good Times
11.2017 - 07.2018
High School Diploma -
Charles W Baker High School
Esthetics/Nail License -
Continental School of Beauty