Kaylee Whitley
La Grange,GA
Summary
Focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.
Successful customer service associate with three years of experience addressing customer requests and concerns.
Expert at providing relevant information and options to successfully resolve issues.
Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position.
Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Clerk
Publix
La Grange
12.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Sweetland Amphitheater
City Of Lagrange
LaGrange, GA
11.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master Of Criminal Justice - Criminal Justice
West Georgia Technical College
La Grange, GA2027
Skills
- Excellent Communication
- Dependable and Responsible
- Problem-Solving
- Active Listening
- PPE Compliance
- Attention to Detail
- Teamwork and Collaboration
- Self-Motivated
Timeline
Customer Service Clerk
Publix
12.2022 - Current
Sweetland Amphitheater
City Of Lagrange
11.2020 - Current
Master Of Criminal Justice - Criminal Justice
West Georgia Technical College