Kayleen Ramirez
Aurora,CO
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Cashier/Waitress
La Reyna Azteca- Tacos Y Tortas
08.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Crew Trainer
McDonald's
12.2020 - 07.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Education
High School Diploma -
Rangeview High School
Aurora, CO05.2023
Skills
- Cash Drawer Management
- Online Orders Preparation
- Product Knowledge
- Credit and Cash Transactions
- Billing and Payment Processing
- Bus Tables
- Food Running
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Waitress
La Reyna Azteca- Tacos Y Tortas
08.2022 - 02.2023
Crew Trainer
McDonald's
12.2020 - 07.2022
High School Diploma -
Rangeview High School
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