Shauna Cicala

• Handled high-pressure situations with composure, maintaining quality service standards even during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Welcomed customers and helped determine their needs.
• Exhibited strong multitasking abilities, while delivering prompt service.

Greeted customers in a timely manner assisted in helping find what they were looking for.

Operated cash register for cash, check,and credit card transactions.

Operated cash register for cash, check,and credit card transactions unload truck every week to ensure we have everything in stock.

• Greeted customers entering store and responded promptly to customer needs.
• Managed table turnover rate effectively allowing for more guests served per shift.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Addressed customer needs and made product recommendations to increase sales.