Kayleen Ramos
Bronx,NY
Summary
A diligent, reliable, and energetic professional with 7+ years of experience in retail environments. Recognized for the ability to communicate with customers and provide exceptional service and Servant leadership. History of being an essential part of the management team and instrumental in providing effective solutions that produce immediate impact, increase revenue, and contribute to the organization's long-term success in the retail industry.
Overview
11
11
years of professional experience
Work History
Stock Associate
American Eagle Outfitters, Inc
New York, NY
03.2024 - Current
- Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed inventory control, such as counting, and stocking merchandise.
- Picked and packed order items.
- Stocked shelves, racks and cases with new or transferred merchandise.
Store Associate
Nike Flushing Clearance Store
Queens, NY
03.2023 - 08.2023
- Demonstrates enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom
- Deliver the best possible service and attention to all consumers.
Assistant Manager
Finish Line ( JD Sports )
Orlando, FL
03.2019 - 04.2020
- Assisted Store Management to understand the customers’ needs and wants to benefit the overall customer experience
- Provided constructive feedback and facilitated communication to ensure the growth and collaboration of team membership
- Demonstrated high business leadership skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Stock Associate & Supervisor
Finish Line ( JD Sports )
Orlando, FL
06.2014 - 03.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Supervised and trained new staff in performing census.
Stock & Sales Associate
Columbia Sportswear Company
01.2013 - 01.2014
- Performed sales and customer service responsibilities such as cashiering, stock room upkeep, and store upkeep as needed
- Maintained company standards regarding personal sales metrics.
Education
LaGuardia Community College
High School Equivalency Diploma -
Grace Outreach
Bronx, NY2021
Skills
- Transferable Skills
- Cross-Functional Team Collaboration Emotional Intelligence & Agile
- Hands-on Servant Leadership
- Customer Service & Goal Setter
- Positive Attitude & Active Listener
- Sneaker Apparel Expertise Fashionista
- Communication & Conflict Resolution
- Organizing Shelves & Stock Inventory
- Visual Merchandiser
- Stocking and Replenishing
- Stockroom Management
- Cleaning and Store Maintenance
- Merchandising and Display
- Organization
- POS Systems
- Retail Transactions Processing
- Customer Assistance
- Team Leadership
Timeline
Stock Associate
American Eagle Outfitters, Inc
03.2024 - Current
Store Associate
Nike Flushing Clearance Store
03.2023 - 08.2023
Assistant Manager
Finish Line ( JD Sports )
03.2019 - 04.2020
Stock Associate & Supervisor
Finish Line ( JD Sports )
06.2014 - 03.2019
Stock & Sales Associate
Columbia Sportswear Company
01.2013 - 01.2014
LaGuardia Community College
High School Equivalency Diploma -
Grace Outreach