Kayleigh Bunch
Adairsville,GA
Summary
Dynamic professional with a proven track record at Visionworks, excelling in customer service and patient intake. Adept at managing appointment books and verifying insurance, ensuring seamless operations. Demonstrates strong teamwork and problem-solving skills, enhancing patient experiences. Successfully led catering operations at Shane's Rib Shack, showcasing leadership and training proficiency.
Overview
6
6
years of professional experience
Work History
Insurance Call Center
Visionworks
Cartersville, GA
06.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I manage the appointment book for 3 different locations.
- I am responsible for making sure patients confirm their appointment.
- I verify insurance and make sure patients are eligible for their eye exam.
Clinical Specialist
Visionworks
Cartersville, GA
06.2022 - Current
- Prepared reports and updated required documentation.
- Pretest the patients before they do their eye exam with the doctor.
- Take retinal images for the doctor.
- Dispense contact lens to patients after the doctor sees them.
Shift Lead Manager
Shanes Rib Shack
Cartersville, GA
03.2019 - 06.2022
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Head of catering
- Responsible for catering orders and delivering them.
Education
Mountain Education High School
Cartersville, GA05.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Education proficiency
- Patient intake
Timeline
Insurance Call Center
Visionworks
06.2022 - Current
Clinical Specialist
Visionworks
06.2022 - Current
Shift Lead Manager
Shanes Rib Shack
03.2019 - 06.2022
Mountain Education High School