Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Kayleigh Chan

Webster,MA

Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.

Overview

10
10
years of professional experience

Work History

Claims Administrator

Coastal Medical Billing
Sutton, MA
03.2024 - Current


  • Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
  • Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
  • Ensured timely claim payments by diligently monitoring deadlines and following up on outstanding documents.

Customer Service Representative

Automated Health Services
Marlboro, MA
11.2022 - 02.2024
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Investigated and resolved customer inquiries and complaints quickly.

Surgical Coordinator & Certified Surgical Tech

The Cataract & Laser Center
Gardner, MA
06.2020 - 11.2022
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.

Certified Surgical Technologist

Plastic Surgery Office, Dr. Christopher J. Davidson
04.2018 - 06.2020
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines
  • Handled numerous sanitization tasks for surgical sites by cleaning and sterilizing, maintaining supply inventories and organizing items effectively
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures

Certified Surgical Technologist

UMass Memorial Medical Center - University Campus
11.2015 - 04.2018
  • Setup operating and surgery rooms for patients, including preparing equipment and supplies for upcoming procedures
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
  • Quickly and accurately set up equipment and counts, following surgical protocols and surgeon preferences
  • Trained staff on operating room policies and procedures, infection control standards and safety protocols

Certified Surgical Technologist

University of Southern California
11.2014 - 04.2015
  • Created safe operating environments for invasive and non-invasive procedures.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.

Education

Surgical Technology -

Glendale Career College
Glendale, CA
2013

High School Diploma -

Julian Charter High School
Temecula, CA
2013

Skills

  • Sharp critical thinker
  • Medical records management
  • Teamwork and Collaboration
  • Attention to detail
  • Excellent organizational skills
  • Customer Relations
  • Claims processing

Education

Temecula, CA,Glendale, CA

Timeline

Claims Administrator

Coastal Medical Billing
03.2024 - Current

Customer Service Representative

Automated Health Services
11.2022 - 02.2024

Surgical Coordinator & Certified Surgical Tech

The Cataract & Laser Center
06.2020 - 11.2022

Certified Surgical Technologist

Plastic Surgery Office, Dr. Christopher J. Davidson
04.2018 - 06.2020

Certified Surgical Technologist

UMass Memorial Medical Center - University Campus
11.2015 - 04.2018

Certified Surgical Technologist

University of Southern California
11.2014 - 04.2015

Surgical Technology -

Glendale Career College

High School Diploma -

Julian Charter High School
Kayleigh Chan