Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Overview
10
10
years of professional experience
Work History
Claims Administrator
Coastal Medical Billing
Sutton, MA
03.2024 - Current
Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
Ensured timely claim payments by diligently monitoring deadlines and following up on outstanding documents.
Customer Service Representative
Automated Health Services
Marlboro, MA
11.2022 - 02.2024
Offered advice and assistance to customers, paying attention to special needs or wants.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Investigated and resolved customer inquiries and complaints quickly.
Surgical Coordinator & Certified Surgical Tech
The Cataract & Laser Center
Gardner, MA
06.2020 - 11.2022
Expertly managed planning, scheduling and coordination of outpatient procedures.
Carried out front office duties utilizing data entry skills in framework of medical database.
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Certified Surgical Technologist
Plastic Surgery Office, Dr. Christopher J. Davidson
04.2018 - 06.2020
Prepared instruments for terminal sterilization and reset surgical suites for next procedure
Sterilized instruments and equipment for specific procedures and arranged for surgeons
Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines
Handled numerous sanitization tasks for surgical sites by cleaning and sterilizing, maintaining supply inventories and organizing items effectively
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
Certified Surgical Technologist
UMass Memorial Medical Center - University Campus
11.2015 - 04.2018
Setup operating and surgery rooms for patients, including preparing equipment and supplies for upcoming procedures
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
Quickly and accurately set up equipment and counts, following surgical protocols and surgeon preferences
Trained staff on operating room policies and procedures, infection control standards and safety protocols
Certified Surgical Technologist
University of Southern California
11.2014 - 04.2015
Created safe operating environments for invasive and non-invasive procedures.
Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
Education
Surgical Technology -
Glendale Career College
Glendale, CA
2013
High School Diploma -
Julian Charter High School
Temecula, CA
2013
Skills
Sharp critical thinker
Medical records management
Teamwork and Collaboration
Attention to detail
Excellent organizational skills
Customer Relations
Claims processing
Education
Temecula, CA,Glendale, CA
Timeline
Claims Administrator
Coastal Medical Billing
03.2024 - Current
Customer Service Representative
Automated Health Services
11.2022 - 02.2024
Surgical Coordinator & Certified Surgical Tech
The Cataract & Laser Center
06.2020 - 11.2022
Certified Surgical Technologist
Plastic Surgery Office, Dr. Christopher J. Davidson
04.2018 - 06.2020
Certified Surgical Technologist
UMass Memorial Medical Center - University Campus
11.2015 - 04.2018
Certified Surgical Technologist
University of Southern California
11.2014 - 04.2015
Surgical Technology -
Glendale Career College
High School Diploma -
Julian Charter High School
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