Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kayleigh Gutierrez

Godley,TX

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrates ability to achieve sales targets through effective communication and collaboration with the understanding of customer needs. Known for problem-solving abilities and creating positive shopping and collaboration experiences that increase customer loyalty and productive work environments. And has Improved store layouts for better product visibility, accessibility, and organization that lead to better sales, smoother customer flow and increased satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bakery/Deli Clerk

Brookshire's Grocery
Hawkins, TX
12.2023 - 04.2025
  • Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
  • Received incoming shipments of ingredients and supplies for baking operations.
  • Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
  • Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
  • Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
  • Verified that all products were labeled with correct pricing information.
  • Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
  • Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
  • Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
  • Monitored oven temperatures and baking times for optimal product outcomes.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained cleanliness of the deli area and equipment.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

Subway Assistant Manager

SUBWAY®Restaurants
Godley , TX
06.2019 - 10.2023
  • Created reports on sales trends, inventory levels, and financial data.
  • Managed customer service inquiries and complaints in a timely manner.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Stocked shelves with products and supplies.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.

Toddler Childcare Provider

Pumpkin Patch Day Care
Godley, TX
10.2022 - 06.2023
  • Encourage positive behavior by providing reinforcement through verbal praise or rewards.
  • Create a warm atmosphere where children feel comfortable expressing themselves while learning new skills.
  • Feed toddlers meals and snacks according to daily schedule.
  • Ensure safety at all times by monitoring activities closely, implementing safety rules, and responding quickly to any potential hazards.
  • Participate in parent-teacher conferences as needed.
  • Change diapers and assist with potty training of toddlers.
  • Maintain accurate records of each child's progress including any developmental milestones reached or behavioral issues that may arise.
  • Help children develop motor skills through physical activities such as crawling, walking, climbing stairs.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Collaborate with other staff members to ensure consistency in care between shifts.
  • Plan activities that are appropriate for the age group, such as arts and crafts, reading stories, singing songs, playing games, and outdoor play.
  • Administer first aid when necessary in case of minor injuries or illnesses.
  • Teach basic manners such as saying please and thank you.
  • Develop individualized lesson plans based on the interests of each toddler.

Education

High School Diploma -

Godley Highschool
Godley, TX
03-2022

Skills

  • Recipe preparation
  • Food safety compliance
  • Stock rotation
  • Merchandising display
  • Pastry decoration
  • Cash handling
  • Customer service
  • Allergen awareness
  • Baking assistance
  • Phone etiquette
  • Menu memorization
  • POS system experience
  • Employee training
  • Team leadership

Certification

  • Food Handlers Certification
  • CPR Certification
  • Infant CPR Certification

Languages

Spanish
Elementary

Timeline

Bakery/Deli Clerk

Brookshire's Grocery
12.2023 - 04.2025

Toddler Childcare Provider

Pumpkin Patch Day Care
10.2022 - 06.2023

Subway Assistant Manager

SUBWAY®Restaurants
06.2019 - 10.2023

High School Diploma -

Godley Highschool

Similar Profiles

CREATE PROFILE