KAYLEIGH MCKENNA
Chelmsford,MA
Summary
Dynamic and enthusiastic team player with a passion for mental health, criminal justice, and psychology. Seeking a position to leverage exceptional people skills and ability to work effectively under pressure. Known for being detail-oriented and highly organized, excelling at handling multiple projects simultaneously with accuracy. Organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Always willing to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
BCBA
Behavioral Concepts (BCI)
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Advanced Behavior Technician
Behavioral Concepts (BCI)
02.2021 - 03.2024
- Behavioral technitian II
- Providing therapy for autistic children through play therapy
- Promotes development of functional communication skills
- Experienced in one on one sessions in learning centers and home settings
- Focuses on creating a fun and supportive environment while following the instructions provided by the BCBA.
Barista
Starbucks
06.2019 - 07.2021
- Barista
- Ensure all customers’ needs are met, create high quality, customized beverages in an efficient manner while adhering to COVID-19 safety and sanitization protocols
- Handle cash, manage store capacity, and curate an effective and dynamic team working environment.
ShowerUp Nashville
ShowerUp Nashville
08.2017
- Supported homeless community by gathering donations for organization which provides free showers, directed individuals on where to find needed items, and helped them feel comfortable in the space
- Built relationships, restored hope and dignity, and provided personal care items to help individuals in need.
360 Burger
360 Burger
01.2016 - 08.2017
- Bartender
- Handled cash and credit card transactions as well as deposits; accurately calculated cash-outs for other employees in order to ensure cash drawers were correctly balanced and employees were properly compensated
- Independently closed and opened restaurant and adhered to procedures thereof.
Buffalo Wild Wings
Buffalo Wild Wings
02.2014 - 06.2016
- Bartender/Server
- Delivered thorough and friendly guest service in a fast-paced bar and grill environment
- Offered drink recommendations and food options for guests according to monthly menu changes and demonstrated knowledge of menu by directing patrons on safe foods to order if allergies were a concern.
Mimi's Café
Mimi's Café
05.2011 - 02.2014
- Server/Host
- Ensured equitable distribution of tables among servers and forecasted approximate wait times for guests in order to support efficient flow of service.
Domino's Pizza
Domino's Pizza
03.2008 - 05.2010
- Shift Leader/Cashier/Cook
- Closed and opened the store independently, assisted with inventory, managed scheduling, and floated on cash register as needed in order to support efficient management of the store
- Created a positive and supportive workplace by assisting and training individual contributors
- Communicated with customers on the phone in a friendly and concise manner, took guest orders, operated drive-thru, maintained dishes, and assisted with cooking food.
Education
Master of Science - Behavior Analysis
Baypath University
Longmeadow10.2023
Bachelor of Science in Psychology - Mental Health Services and Criminology
Middle Tennessee State University
Murfreesboro, TN05.2016
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Catalyst
- Central Reach
- Ulti-Pro
- Phone Systems
- Clerical Duties
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Dependable and Responsible
- Attention to Detail
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Verbal Communication
Websites
Humanservicesexperience
ShowerUp Nashville, Nashville, TN, 08/2017, Supported homeless community by gathering donations for organization which provides free showers, directed individuals on where to find needed items, and helped them feel comfortable in the space
Built relationships, restored hope and dignity, and provided personal care items to help individuals in need
Leadership Experience
- Behavioral Concepts, Lowell, MA, 03/2024-Current: Board Certified Behavior Analyst (BCBA) I have conducted comprehensive behavioral assessments and developed individualized treatment plans for individuals with developmental disabilities, particularly those with autism. I have successfully designed, implemented, and monitored behavior intervention plans (BIPs) to reduce challenging behaviors and promote positive behaviors. My role involved supervising and training Registered Behavior Technicians (RBTs) to ensure adherence to treatment protocols, collaborating with interdisciplinary teams to provide client-focused care, and supporting families in applying ABA strategies at home to increase generalization and maintenance of skills.
- Behavioral Concepts, Lowell, MA 09/2023-03/2024, Managing Behavior Technician, my role included supervising small cases and training Registered Behavior Technicians (RBTs) to implement direct ABA services with clients.
- 360 Burger, Antioch, TN, Bartender, 01/2016-08/2017, Handled cash and credit card transactions as well as deposits; accurately calculated cash-outs for other employees to ensure cash drawers were correctly balanced and employees were properly compensated, Independently closed and opened a restaurant and adhered to procedures thereof
- Domino's Pizza, White House, TN, Shift Leader/Cashier/Cook, 03/2008-05/2010, Closed and opened the store independently, assisted with inventory, managed scheduling, and floated on cash register as needed in order to support efficient management of the store, Created a positive and supportive workplace by assisting and training individual contributors, Communicated with customers on the phone in a friendly and concise manner, took guest orders, operated drive-thru, maintained dishes, and assisted with cooking food
Certification
- Board-Certified Behavior Analyst (BCBA) - Behavior Analyst Certification Board.
- Licensed Applied Behavior Analyst (LABA)
Timeline
BCBA
Behavioral Concepts (BCI)
03.2024 - Current
Advanced Behavior Technician
Behavioral Concepts (BCI)
02.2021 - 03.2024
Barista
Starbucks
06.2019 - 07.2021
ShowerUp Nashville
ShowerUp Nashville
08.2017
360 Burger
360 Burger
01.2016 - 08.2017
Buffalo Wild Wings
Buffalo Wild Wings
02.2014 - 06.2016
Mimi's Café
Mimi's Café
05.2011 - 02.2014
Domino's Pizza
Domino's Pizza
03.2008 - 05.2010
Master of Science - Behavior Analysis
Baypath University
Bachelor of Science in Psychology - Mental Health Services and Criminology
Middle Tennessee State University
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