Kayleigh Murphy
New York ,NY
Summary
Sociable bartender Skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Manager
The Horny Ram
New York , NY
02.2023 - Current
- Covered bartending shifts for staff members who called out or when we were short staffed.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved problems or concerns to satisfaction of involved parties.
- Monitored patron alcohol consumption to encourage safety.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained detailed inventory of bar supplies and stocked work areas.
Bartender
Cassidy’s Pub
New York , NY
09.2020 - 02.2023
- Greeted customers and provided excellent customer service.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Performed opening and closing duties including restocking supplies.
- Greeted guests with friendliness and professionalism.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
Gleason Tavern
New York, NY
11.2019 - 03.2020
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
Bartender
The Hideaway Seaport
New York, NY
05.2018 - 11.2019
- Greeted customers and provided excellent customer service.
- Upsold customers from shelf to premium brands to help boost sales.
- Performed opening and closing duties including restocking supplies.
Server
The Three Monkeys Bar
New York , NY
11.2017 - 04.2018
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Arts - Business And PR
Liverpool John Moores University
Liverpool, UK05-2012
Skills
- Hospitality and guest service
- Beverage recommendations
- Customer service expertise
- Friendly and outgoing
- Teamwork and collaboration
Certification
- Food Handlers Certificate
References
References available upon request.
Timeline
Bar Manager
The Horny Ram
02.2023 - Current
Bartender
Cassidy’s Pub
09.2020 - 02.2023
Bartender
Gleason Tavern
11.2019 - 03.2020
Bartender
The Hideaway Seaport
05.2018 - 11.2019
Server
The Three Monkeys Bar
11.2017 - 04.2018
Bachelor of Arts - Business And PR
Liverpool John Moores University
Similar Profiles
Christian SanchezChristian Sanchez
Restaurant Busser at Horny RamRestaurant Busser at Horny Ram
Natalie JacksonNatalie Jackson
Bartender at The Horny RamBartender at The Horny Ram
Stephanie Hines MeyersStephanie Hines Meyers
Kitchen Staff Member at The Horny ToadKitchen Staff Member at The Horny Toad
Jamaria WillomonJamaria Willomon
Clerical Associate at NYC Department of EducationClerical Associate at NYC Department of Education
Stevland PoliteStevland Polite
Vice President Institutional Securities Technology at Morgan StanleyVice President Institutional Securities Technology at Morgan Stanley