Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
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Kayleigh O'Neill

Boise,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience as a barista and bartender allows for quick memorization of recipes and menus, maintaining, and operating machines and taking customer orders. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Experienced server, hostess, and food runner with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Boise City, ID
08.2022 - Current
  • Adhered to health department regulations concerning sanitation standards.
  • Collected payments and provided accurate change.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Created signs and displays to advertise store products or events.
  • Supported highest standards of conduct and service to support company reputation.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Server, Bartender, Food Runner, Hostess

Brunchette on the Lake
McCall, ID
05.2023 - 07.2023
  • Managed incoming calls during busy shifts.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.

Barista

Starbucks
Murrieta, CA
12.2021 - 08.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Developed customer connection skills.
  • Worked alongside a variety of different people.
  • Working in a fast paced environment efficiently.
  • Handled incorrect beverages and food items with kindness and quick correction to ensure customer satisfaction.

Education

Bachelor of Arts - Communication

Boise State University
Boise, ID
05-2025

High School Diploma -

Vista Murrieta High School
Murrieta, CA
06-2022

Skills

  • Exceptional Customer Service
  • Cash Handling
  • Order Accuracy
  • Opening and Closing Duties
  • Problem solver
  • Speedy and Efficient
  • Friendly and Adaptable
  • Team Player

Languages

American Sign Language
Professional

Affiliations

  • Apart of the Honors College Program at Boise State University
  • Passionate runner and explorer
  • Apart of various sports organizations on the BSU campus
  • Love to study abroad during freetime to learn about different cultures

Accomplishments

  • Scholar Athlete award for 4-years showing dedication and perseverance.
  • Exceptional Leader award showcasing my passion to work efficiently and effectively as a group.

References

References available upon request.

Timeline

Server, Bartender, Food Runner, Hostess

Brunchette on the Lake
05.2023 - 07.2023

Barista

Starbucks
08.2022 - Current

Barista

Starbucks
12.2021 - 08.2022

Bachelor of Arts - Communication

Boise State University

High School Diploma -

Vista Murrieta High School

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Kayleigh O'Neill