Dedicated professional skilled in customer service and operational compliance. Known for implementing process improvements that streamline workflows and enhance customer experiences, ensuring safety and quality standards are consistently met.
Overview
3
3
years of professional experience
Work History
Certified Swing Manager
R.H.F. Enterprises
Chillicothe, OH
10.2023 - Current
Supervised daily operations to ensure compliance with safety and quality standards.
Trained and mentored new team members on operational procedures and customer service best practices.
Managed inventory levels, facilitating timely restocking of essential items to meet customer demand.
Implemented process improvements that enhanced operational efficiency and reduced waste in workflow.
Assisted in resolving customer issues promptly, enhancing overall satisfaction and loyalty through effective communication skills.
Facilitated smooth transitions between shifts by thoroughly reviewing staffing plans and communicating any changes promptly to incoming managers.
Enhanced customer satisfaction through consistently providing friendly and efficient service.
Trained crew members on how to perform tasks correctly.
Oversaw food preparation and monitored safety protocols.
Kennel Technician
Petland
Chillicothe, OH
02.2025 - 09.2025
Monitored animal behavior and reported any signs of illness or distress to management.
Ensured proper care and grooming of animals to maintain health and well-being.
Developed efficient feeding schedules tailored to individual animal needs, improving overall nutrition.
Assisted in maintaining clean and organized kennel facilities, promoting a safe environment for pets.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.