Kayleigh Rojas

• Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
• Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
• Implemented effective time management strategies allowing proper preparation prior to each performance.
• Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.

• Enhanced overall guest experience by consistently receiving positive feedback for entertaining and memorable performances.
• Received recognition from management for consistently maintaining high standards of punctuality and professionalism.
• Actively sought opportunities for continued education in performing arts techniques, enhancing personal skillset and enriching performances.

Clearly and effectively interacted with guests, staff, and management.

Handled multiple tasks simultaneously, such as greeting guests, paying attention to detail and monitoring table availability

Collaborated with servers, bartenders, and security to ensure seamless service.

Handled cash transactions, processed payments

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.

• Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
• Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
• Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
• Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service.