Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Accomplishments
Certification
Timeline
Hi, I’m

kayleigh van der byl

Bentonville,AR

Summary

Dedicated and proactive manager committed to promoting employee motivation and ensuring department operations align with goals. Fosters a culture of encouragement and diplomacy to enhance team member satisfaction and promote effective collaboration. Strong relationship-building skills, effective communication, and exceptional time management abilities focused on boosting short-term and long-term business success.

Overview

6
years of professional experience
1
Certification

Work History

McDonald's

Department Manager
09.2024 - Current

Job overview

  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

McDonald's

Shift Manager
07.2022 - 09.2024

Job overview

  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Nannylane.com

Nanny/Babysitter
05.2022 - 09.2022

Job overview

  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Target

Sales Associate
10.2021 - 06.2022

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Stonemill Cafe

Crew Member
03.2021 - 05.2021

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Sonic Drive-In

Sonic Carhop
05.2020 - 08.2020

Job overview

  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Contributed to increased sales by upselling menu items and promoting special offers.

McDonald's

McDonald's Team Member
06.2019 - 05.2020

Education

Bentonville High School
Bentonville, AR

High school or equivalent
05.2021

Skills

  • Customer service
  • Fast learner
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Goal setting
  • Schedule preparation
  • Sales management
  • Performance evaluations
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking Abilities
  • Problem-solving
  • Professional and courteous

Additional Information

Took childcare classes 2 years

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved great results through effectively helping with communication and dictatorship.

Certification

  • CM - Certified Manager Certification
  • Servesafe certified

Timeline

Department Manager

McDonald's
09.2024 - Current

Shift Manager

McDonald's
07.2022 - 09.2024

Nanny/Babysitter

Nannylane.com
05.2022 - 09.2022

Sales Associate

Target
10.2021 - 06.2022

Crew Member

Stonemill Cafe
03.2021 - 05.2021

Sonic Carhop

Sonic Drive-In
05.2020 - 08.2020

McDonald's Team Member

McDonald's
06.2019 - 05.2020

Bentonville High School

High school or equivalent

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kayleigh van der byl