Summary
Overview
Work History
Education
Skills
Timeline
Kayleigh Vasquez

Kayleigh Vasquez

Summary

To enter a position with plenty of growth opportunities.

Tax professional with solid foundation in assessing and verifying tax records. Expertise in ensuring compliance, conducting thorough audits, and resolving discrepancies. Known for strong teamwork, adaptability, and results-driven approach.

Overview

5
5
years of professional experience

Work History

Tax Examiner

IRS
04.2023 - Current
  • Ensured timely processing of returns through efficient workload management and attention to detail.
  • Communicated with taxpayers in writing and by telephone.
  • Collaborated with team members to enhance overall efficiency and effectiveness within the department.
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
  • Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
  • Streamlined the audit process for faster completion and more accurate results.

Data Entry Operations Clerk

IRS
08.2022 - 04.2023
  • Responded to inquiries from callers seeking information.
  • Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
  • Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
  • Ensured accuracy of financial transactions by meticulously reviewing documentation and verifying data entries.

Kroger Dairy-Palletizer/Packer

Elwood Staffing/Temporary Employment
05.2022 - 08.2022
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Inspected items to identify discrepancies and damages and reported to supervisor.

Cleaner

Sharing Utah
05.2021 - 08.2022
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.

Advocate/Scheduler

Healthcare Advocate/Robert Half Staffing/Optum Health
12.2020 - 05.2021
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.

Sales Consultant

Robert Half Staffing/Purple
09.2020 - 11.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Customer Service

Wayfair
04.2020 - 09.2020
  • Provided excellent customer service, addressing any concerns or inquiries promptly.
  • Generated repeat business through exceptional customer service.
  • Provided exceptional customer service to patrons and communicated professionally.
  • Provided exceptional customer service, addressing concerns efficiently to maintain satisfaction levels.
  • Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
  • Supported customer service efforts, addressing inquiries and concerns regarding mail delivery.

Education

Certified Nurse’s Assistant Certification - Medical

United Medical Staffing/My CCNA, Murray, UT
01.2023

Online-In person

Skills

  • Recordkeeping and documentation
  • Deduction legitimacy
  • Payment plan processing
  • Basic accounting principles
  • Account discrepancies
  • Oral communication
  • Client confidentiality
  • Account reconciliation
  • Payment processing
  • Excellent negotiation skills
  • Data interpretation
  • Accounting principles

Timeline

Tax Examiner - IRS
04.2023 - Current
Data Entry Operations Clerk - IRS
08.2022 - 04.2023
Kroger Dairy-Palletizer/Packer - Elwood Staffing/Temporary Employment
05.2022 - 08.2022
Cleaner - Sharing Utah
05.2021 - 08.2022
Advocate/Scheduler - Healthcare Advocate/Robert Half Staffing/Optum Health
12.2020 - 05.2021
Sales Consultant - Robert Half Staffing/Purple
09.2020 - 11.2020
Customer Service - Wayfair
04.2020 - 09.2020
United Medical Staffing/My CCNA - Certified Nurse’s Assistant Certification, Medical

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Kayleigh Vasquez