Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Wampler

Matthews,NC

Summary

Kayleigh Wampler is a dynamic, young professional with a relentless drive and a strong work ethic. Eager to contribute in the Greater Charlotte area, she brings enthusiasm, dedication, and a passion for excellence to any role. Motivated by challenges, she is ready to make a meaningful impact in her role.

Overview

4
4
years of professional experience

Work History

Medical Call Center Representative

Meduit
03.2024 - Current
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Assisted in updating internal policies and procedures, leading to an improved workflow within the call center.
  • Developed and updated databases to handle customer data.
  • Cross-trained and provided backup support for organizational leadership.

Associate

Walmart
07.2023 - 02.2024
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.

Call Center Representative

Advance Call Center Technologies
06.2022 - 07.2023
  • Implemented and developed customer service training processes.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
  • Educated customers on company systems, form completion, and access to services.

Beauty Advisor

Ulta
05.2020 - 06.2022
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Education

High School Diploma -

Holston High School
Damascus, VA
05.2001 -

Skills

  • Service Excellence

    • undefined

    Timeline

    Medical Call Center Representative

    Meduit
    03.2024 - Current

    Associate

    Walmart
    07.2023 - 02.2024

    Call Center Representative

    Advance Call Center Technologies
    06.2022 - 07.2023

    Beauty Advisor

    Ulta
    05.2020 - 06.2022

    High School Diploma -

    Holston High School
    05.2001 -

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