Kayleigh Wilson Shaftner
York,SC
Summary
Self-motivated professional with a strong background in managing daily operations and delivering exceptional customer service. Expertise in residential and construction cleaning, along with salon management, ensures high standards of cleanliness and organization. Proven ability to build lasting client relationships while efficiently managing multiple priorities.
Overview
13
13
years of professional experience
Work History
Cosmetologist / Store Manager
Supercuts
01.2014 - 01.2019
- Oversaw daily store operations and coordinated staff activities to enhance service efficiency
- Provide professional cosmetology and customer service
- Built strong relationships with clients through quality service
- Scheduled appointments to optimize service delivery and address customer concerns effectively
- Ensured a clean, organized salon environment to promote a welcoming atmosphere for clients
Front Desk Representative
Kenneth Shuler School of Cosmetology
01.2019 - 01.2022
- Coordinated front-desk operations, including scheduling and addressing customer inquiries
- Created and upheld organized, welcoming front-office environment to enhance client experience
- Provided professional customer service to clients and students
- Facilitated communication between clients and staff to streamline daily operations
- Answered phones and assisted with daily administrative tasks
Self Employed
KLJ Residential & Construction Cleaning
01.2022 - Current
- Coordinated scheduling, client communication, and daily operations to ensure seamless service delivery
- Established and nurtured professional relationships with clients, enhancing customer satisfaction and loyalty
- Manage responsibilities independently while managing multiple projects and priorities
- Maintain high standards of cleanliness, organization, and attention to detail
- Accomplished tasks efficiently efficiently, consistently meeting or exceeding client expectations
- Provide residential and construction cleaning services for clients
Education
Graduate -
Kenneth Shuler School of Cosmetology
01-2014
GED -
Northwestern High School
01-2007
Skills
- Residential cleaning services
- Salon Staff Coordination
- Client Relations
- Customer relationship management
- Scheduling & organization
- Time management
- Salon Workflow Optimization
- Attention to Detail
- Team Leadership
- Problem Solving
- Independent Work
- Communication
- Business Management
- Salon Workflow Optimization
Timeline
Self Employed
KLJ Residential & Construction Cleaning
01.2022 - Current
Front Desk Representative
Kenneth Shuler School of Cosmetology
01.2019 - 01.2022
Cosmetologist / Store Manager
Supercuts
01.2014 - 01.2019
Graduate -
Kenneth Shuler School of Cosmetology
GED -
Northwestern High School