Kaylen Burney
Fort Worth,TX
Summary
Energetic Beverage Cart Attendant recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, time management, and adaptability, ensuring positive guest experiences and efficient operations.
Motivated professional familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Careful with money and orders to avoid errors.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
Pecan Plantation Country Club
Granbury, Texas
08.2025 - Current
- Served beverages to golfers on the course, ensuring timely delivery and quality service.
- Maintained cleanliness of the beverage cart and stocked supplies for daily operations.
- Assisted guests with menu selections, providing recommendations based on preferences.
- Developed positive relationships with members, enhancing overall guest experience.
- Managed cash transactions accurately while adhering to club policies and procedures.
- Collaborated with kitchen staff to ensure availability of popular beverages and snacks.
- Monitored inventory levels, requesting restocks to prevent shortages during busy times.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Assisted customers with beverage selection and order fulfillment.
- Cleaned and maintained the beverage cart on a daily basis.
- Stocked beverage cart fully to engage in rounds on golf course.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Greeted guests in a friendly manner while providing excellent customer service.
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
- Adhered to all local liquor laws pertaining to serving alcohol responsibly and safely.
- Completes daily side work assigned by manager.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Assisted fellow team members when needed to ensure optimal efficiency during shifts.
- Maintained knowledge of current promotions and discounts for customers as needed.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
- Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water.
- Informed management about any issues related to equipment malfunctions or damaged merchandise.
- Participated in regular team meetings, contributing ideas for improving service and operations.
- Kept accurate records of sales, inventory, and customer feedback for management review.
- Provided quick and efficient service, minimizing wait times for customers.
- Assisted in training new staff, sharing best practices for beverage service and customer interaction.
- Operated beverage cart around the golf course, serving customers with a friendly demeanor.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Bartender
Twin Peaks
Fort Worth
02.2024 - 07.2025
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Engaged with customers to provide exceptional service and recommendations.
- Mixed cocktails according to established recipes and guidelines.
- Collaborated with kitchen staff to ensure timely service during busy periods.
- Followed safety and sanitation protocols for food and drink handling.
- Trained new bartenders on processes and customer service standards.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Collected and organized daily till totals and tips.
- Cleansed glasses with sanitizing solution after each use.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Neatly sliced and pitted fruit for garnishing drinks.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Assistant Manager
Plus One Golf Gear
Burleson, Texas
08.2024 - 12.2024
- Assisted in managing daily operations to enhance team performance and efficiency.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Developed training materials for new employees to improve onboarding processes.
- Maintained inventory records and assisted with stock management procedures.
- Collaborated with marketing team on promotional events and product launches.
- Implemented best practices for merchandise display to improve customer experience.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Insurance Agent
Primerica
Fort Worth, TX
06.2024 - 10.2024
- Consulted clients on insurance options and financial planning strategies.
- Analyzed client needs to recommend appropriate insurance products.
- Developed and maintained strong client relationships for service continuity.
- Prepared and delivered presentations on insurance benefits and services.
- Educated clients on policy terms and coverage details.
- Monitored industry trends to stay informed about market changes.
- Collaborated with team members to improve sales process efficiency.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
- Maintained accurate records of all insurance transactions using computer software systems.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Bartender
PRs saloon
Fort Worth, TX
05.2024 - 08.2024
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of bar area and equipment.
- Engaged with customers to provide exceptional service and recommendations.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
Crossroads High School
Burleson, TexasSkills
- Beverage service
- Cash management
- Inventory control
- POS operation
- Menu recommendations
- Customer relationship management
- Event coordination
- Sales reporting
- Effective communication
- Quality assurance
- Problem solving
- Conflict resolution
- Time management
- Team collaboration
- Salesmanship
- Health code compliance
- Stock rotation
- Personal hygiene
- Alcohol awareness
- Menu memorization
- Allergy awareness
- Proper lifting techniques
- Reliability and punctuality
- Brand representation
- Efficient work habits
- Mobile POS systems
- Safe food handling
- Cleanliness and sanitation
- Order accuracy
- Food safety regulations
- Beverage preparation
- Driving golf cart
- Flexible schedule
- Excellent customer service
- Communication skills
- Process transactions
- Attention to detail
- POS system operation
- Bar supply replenishment
- Customer relations
- Computer skills
- Relationship building
- Drink Mixing
- Guest service
- Customer engagement
- Cash register operation
- Register operation
- Collect trash
- Liquor Laws Compliance
- Task prioritization
- Problem-solving abilities
- Service Speed
- Multitasking capacity
- Clear communication
- Self motivation
Certification
- Food Handlers
- TABC
- CPR
Timeline
Beverage Cart Attendant
Pecan Plantation Country Club
08.2025 - Current
Assistant Manager
Plus One Golf Gear
08.2024 - 12.2024
Insurance Agent
Primerica
06.2024 - 10.2024
Bartender
PRs saloon
05.2024 - 08.2024
Bartender
Twin Peaks
02.2024 - 07.2025
Crossroads High School