Rae Stauss
Summary
Beverage cart attendant with expertise in cash handling and transaction processing. Proven track record of delivering exceptional customer service in high-pressure environments. Focused on enhancing guest satisfaction through efficient service and attention to detail.
Overview
1
1
year of professional experience
Work History
Beverage Cart Attendant
Tradition Golf Course
Charlotte, North Carolina
07.2025 - 09.2025
Beverage Cart Attendant
Birkdale Golf Club
Huntersville, North Carolina
07.2025 - 11.2025
- Delivered exceptional customer service during high-volume shifts, ensuring guest satisfaction and repeat visits.
- Assisted in the selection of beverages, offering recommendations based on customer preferences.
- Addressed customer complaints and inquiries promptly and courteously, reinforcing company values and improving guest loyalty.
- Managed cash and credit card payments, ensuring all transactions were completed accurately.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Effectively multitasked within a fast-paced environment.
- Kept accurate records of sales, inventory, and customer feedback for management review.
Retail Sales Associate
Victoria's Secret & PINK
Concord, North Carolina
02.2025 - 08.2025
- Greeted customers and assisted in locating items to enhance satisfaction and retention.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Processed transactions by calculating pricing, applying discounts, and collecting payments efficiently.
- Managed inventory by restocking shelves and monitoring product levels to ensure product availability.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
BBA - Finance
University of North Carolina At Charlotte
Charlotte, NC05-2027
Skills
- Beverage service
- Cash handling
- Transaction processing
- Stock management
- Customer service
- Customer engagement
- Customer support
- Upselling techniques
- Effective communication
Accomplishments
- Associate of the Month- Victoria Secret May 2025
Timeline
Beverage Cart Attendant
Tradition Golf Course
07.2025 - 09.2025
Beverage Cart Attendant
Birkdale Golf Club
07.2025 - 11.2025
Retail Sales Associate
Victoria's Secret & PINK
02.2025 - 08.2025
BBA - Finance
University of North Carolina At Charlotte