Alexis Ponce
Brownsville
Summary
Sales Associate role involves assisting customers with inquiries and product selections, which enhances the shopping experience and fosters customer loyalty. Experience includes processing transactions accurately at the register, ensuring efficient service and minimal wait times for customers. Responsibilities also encompassed maintaining store organization by restocking shelves and arranging displays, promoting product visibility and ultimately contributing to sales performance.
Overview
3
3
years of professional experience
2028
2028
years of post-secondary education
Work History
Customer Service Assistant
HEB Grocery Store
South Padre Island
01.2025 - Current
- Assisted customers with inquiries and product selections, enhancing the shopping experience and fostering loyalty.
- Processed transactions accurately at the register, ensuring efficient service and minimal wait times for customers.
- Maintained store organization by restocking shelves and arranging displays, promoting product visibility and sales.
Sales Associate
TJ Max
Brownsville
06.2023 - 03.2024
- Assisted customers in finding products, enhancing their shopping experience and ensuring repeat business through personalized service.
- Maintained visual merchandising standards by organizing displays, contributing to an engaging shopping environment for customers.
- Processed transactions efficiently and accurately, reducing wait times and improving overall customer satisfaction at the checkout.
Education
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX 08.2024 - 02.2026
Associate of Arts -
The University of Texas Rio Grande Valley
Edinburg, TX 08.2022 - 05.2024
Brownsville Early college High School
Brownsville, TXSkills
- Customer assistance
- Product selection
- Transaction processing
- Sales support
- Cash handling
- Store organization
- Service excellence
- Teamwork and collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Customer Service Assistant
HEB Grocery Store
01.2025 - Current
Bachelor of Science - Criminal Justice
The University of Texas Rio Grande Valley
08.2024 - 02.2026
Sales Associate
TJ Max
06.2023 - 03.2024
Associate of Arts -
The University of Texas Rio Grande Valley
08.2022 - 05.2024
Brownsville Early college High School