Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayley Cordova Berrios

Woodbridge,Virginia

Summary

Dependable and dedicated Sales Associate specializing in customer service, cashier, order fulfillment, order processing, support floorset, money management and inventory management with over a year of experience. Have a very successful customer satisfaction by supporting customers in discovering new products, resolving customers requests and problems.

Overview

4
4
years of professional experience

Work History

Estimating Assistant

Commercial Scapes Inc
04.2023 - Current
  • Promoted a positive work environment within the estimating department through clear communication of expectations and constructive feedback on performance evaluations.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
  • Prepared bids and proposals to submit to clients and secure new business.

Clothing-sales-associate

Savage X Fenty
11.2022 - 05.2024
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Offered personalized customer service to all customers to support satisfaction and loyalty.
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Cleaned, closed, and secured store at end of shift.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.

Tutor

Kumon Math & Reading Learning Center
08.2020 - 11.2022
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Met with parents to discuss student progress and address concerns.
  • Monitored student performance through regular assessments, identifying strengths and areas for improvement.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
  • Built strong rapport with students through active listening, empathy, and genuine interest in their success.

Education

High School Diploma -

C.D. Hylton High School
Woodbridge, VA
06.2023

Skills

  • Microsoft applications proficiency
  • Product Knowledge
  • Customer Service
  • Merchandise Recommendations
  • Goal-Driven
  • Inventory and Stocking
  • Order Management
  • Store Opening and Closing
  • Basic Mathematics
  • Engaging with Diverse Customers
  • Cash Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Estimating Assistant

Commercial Scapes Inc
04.2023 - Current

Clothing-sales-associate

Savage X Fenty
11.2022 - 05.2024

Tutor

Kumon Math & Reading Learning Center
08.2020 - 11.2022

High School Diploma -

C.D. Hylton High School

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Kayley Cordova Berrios