Kayley Phillips
Glencoe
Summary
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
2
2
years of professional experience
Work History
Retail Associate
Rue21
08.2022 - 05.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Car-hop
Sonic
09.2022 - 11.2022
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Operated headset communication system to take orders quickly and accurately from customers.
- Enhanced sales by upselling menu items and promoting daily specials.
Associate
Yogurt Time
03.2022 - 09.2022
- .
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School -
Glencoe High School
05.2025
Skills
- Customer Service
- Communication
- Problem-solving
- Time Management
- Attention To Detail
- Leadership
- Creativity
- Computer Literacy
- Critical Thinking
- Teamwork
- Active listening
- Conflict resolution
- Organization
- Cash handling accuracy
- Customer engagement
- Reliability
Timeline
Car-hop
Sonic
09.2022 - 11.2022
Retail Associate
Rue21
08.2022 - 05.2024
Associate
Yogurt Time
03.2022 - 09.2022
High School -
Glencoe High School
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