Kayley Richardson
Dania Beach,FL
Summary
Licensed Esthetician and Lash Technician, detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker eager to secure entry-level esthetician position. Wiliness to continuously learn and grow. Ready to help team achieve company goals. Committed to maintain the highest standards of service.
Overview
1
1
year of professional experience
Work History
Waitress
Le Tub
03.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Licensed Esthetician
Luxe Lashes
01.2023 - 03.2023
- Presented friendly, warm, with exceptional customer experience.
- Advised clients on proper home-care regimens.
- Provided clients with knowledge of all cosmetic services being provided.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Performed full body waxing, removed ingrown hairs to improve overall skin condition.
- Preformed eyelash and eyebrow tinting
- Preformed eyelash and eyebrow lamination
- Followed all protocols
- Supplied guests with proper products
- Ensured guests comfort
Lash Technician
Luxe Lashes
01.2023 - 03.2023
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Educated clients on how to clean and maintain lash extensions.
- Taught clients how best to care for lash extensions and prevent problems.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained regular client list and successfully handled walk-in customers.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
Education
Esthetician -
Empire Beauty School - Laconia
Laconia, NH06.2022
GED -
Moultonborough Academy
Moultonborough, NH10.2019
Skills
- Superior Attention to Detail
- Customer experience
- Maintaining Clean Work Areas
- Room Sterilization
- Learning Improvements
- Educating Clients
- Application Techniques
- Hair Removal
- Eyebrow Shaping
- Symmetry
Timeline
Waitress
Le Tub
03.2023 - Current
Licensed Esthetician
Luxe Lashes
01.2023 - 03.2023
Lash Technician
Luxe Lashes
01.2023 - 03.2023
Esthetician -
Empire Beauty School - Laconia
GED -
Moultonborough Academy
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