Summary
Overview
Work History
Education
Skills
Timeline
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Kayli Brown

Pottsville,PA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively . I am organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Mcdonalds Crew Member

McDonald's Restaurant
01.2024 - 07.2024
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Simply Subs Employee

Simply Subs
03.2023 - 12.2023
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Hazleton Area Cyber Academy
Hazle Township, PA
06.2025

Skills

  • Customer Service
  • Verbal and written communication
  • Positive Company Representation
  • Cleaning
  • Cash Handling
  • Time Management

Timeline

Mcdonalds Crew Member

McDonald's Restaurant
01.2024 - 07.2024

Simply Subs Employee

Simply Subs
03.2023 - 12.2023

Hazleton Area Cyber Academy

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Kayli Brown