Kayli Foster
Winslow
Summary
Dynamic sales agent with expertise in client relations and operational efficiency. Known for resilience under pressure and adaptability to change, consistently delivering exceptional customer assistance while managing complex transactions.
Overview
10
10
years of professional experience
Work History
Sales Agent
Keller Williams Realty
Portland, ME
06.2023 - Current
- Developed and maintained client relationships to facilitate successful property transactions.
- Guided clients through the buying and selling process, ensuring compliance with regulations.
- Maintained current knowledge of evolving changes in marketplace.
Administrative Assistant
Francois Rodrigue (Real Estate Broker)
Waterville, ME
04.2023 - Current
- Managed scheduling and coordination of client meetings and property showings.
- Organized and maintained digital filing systems for client documents and transactions.
- Assisted in preparing marketing materials for property listings and open houses.
- Communicated effectively with clients, ensuring timely responses to inquiries and concerns.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Day Care
Friends R Fun
Summersville, WV
06.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
Long Pointe Bar & Grill
Summersville, WV
09.2021 - 06.2022
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables efficiently, prioritizing tasks to meet customer needs promptly.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Processed orders accurately using point-of-sale systems, enhancing transaction efficiency.
- Implemented suggestions for improving service workflows, resulting in smoother operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Manager on Duty
Wendy's
Summersville, WV
09.2016 - 08.2021
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored staff in customer service protocols and operational procedures.
- Coordinated with kitchen staff to maintain food safety compliance and streamline meal preparation processes.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Nicholas County High School
Summersville, WVSkills
- Client relations
- Customer assistance
- Technical support
- Sales training
- Call control
- Resilience under pressure
- Adaptability to change
- Paperwork processing
Timeline
Sales Agent
Keller Williams Realty
06.2023 - Current
Administrative Assistant
Francois Rodrigue (Real Estate Broker)
04.2023 - Current
Day Care
Friends R Fun
06.2022 - 02.2023
Server
Long Pointe Bar & Grill
09.2021 - 06.2022
Manager on Duty
Wendy's
09.2016 - 08.2021
High School Diploma -
Nicholas County High School