Kayli Graciano
Farmington,NM
Summary
Three references:
Bill Jackson: phone number 505-516-8191
Wesley Cochrane, 505-535-1266.
JoAnna Jackson: 505-402-1601
Meticulously organized Judicial Specialist known for high productivity and efficiency in task completion. Possess specialized skills in legal document management, courtroom procedure understanding, and case file organization. Excel in critical thinking, communication, and time management to ensure seamless judicial operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Judicial Specialist
Magistrate Court
Farmington, New Mexico
03.2023 - Current
- Reviewed court documents for accuracy and completeness, ensuring compliance with applicable laws, rules and regulations.
- Conducted legal research to assist in the resolution of cases or other matters before the court.
- Prepared orders, opinions and other judicial documents according to established procedures.
- Provided administrative support to judges by scheduling hearings, trials and conferences.
- Attended court proceedings to provide necessary assistance to the judge.
- Coordinated activities between various government agencies involved in the judicial process.
- Ensured proper maintenance of case files including filing pleadings and motions into appropriate folders.
- Maintained records of all court proceedings as well as transcripts of testimony given during trials.
- Communicated effectively with litigants regarding their cases, providing guidance on procedural matters when needed.
- Answered inquiries from attorneys, parties and members of the public relating to case information or other related topics.
- Received complaints filed against defendants and prepared them for review by the presiding judge.
- Reviewed motions submitted by attorneys for accuracy prior to submission to the court.
- Processed payments received from defendants for fines or restitution imposed by a judge.
- Managed calendars for assigned judges ensuring that deadlines were met in a timely manner.
- Notified relevant parties when orders have been issued from the court regarding their cases.
- Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
Assistant Manager
Red Lobster
12.2022 - 03.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Handling customer complaints and reaching an agreement that makes both parties happy.
- Handling employee disagreements with other employees or management.
Bartender
Red Lobster
Farmington, NM
11.2021 - 03.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Server
Red Lobster
Farmington
09.2020 - 03.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Travel Agent
Enchantment Travel
Farmington, NM
07.2018 - 12.2020
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
Education
GED -
San Juan College
Farmington, NM07.2021
Skills
- Scheduling and Coordinating
- Managing Multiple Priorities
- Supply Chain Management
- Sales Activities
- Health and Safety Regulations
- Financial Management
- Customer Service
- Sales Strategies
- Legal Research
- Criminal Law
- Document Review
- Legal Analysis
- Document Management
- Conflict Resolution
- Critical Thinking
- Legal Terminology
- Calendar Management
- Relationship Building
- Trial Preparation Assistance
- Legal Correspondence
- Correspondence and Legal Forms
- Billing Statements
- Adaptability
- Problem-solving aptitude
- Interpersonal Skills
- Multitasking
- Teamwork and Collaboration
- Administrative Support
- Professional Demeanor
- Problem-Solving
- Billing Procedures
- Legal and Court Processes
- Time management abilities
- Adaptability and Flexibility
- Appointment Scheduling
- Written Communication
Accomplishments
- Multiple Certificates through ELM trainings including but not limited to Essentials of Supervision and Management Program.
- Successful completion of Management trainings through Red lobster.
Certification
Conducting Performance Evaluations at the State of New Mexico
SHARE HCM Timesheet Update
Stepping Up: A Guide for New Managers and Supervisors
Introduction to Managing a Team
Holding Productive Meetings
Succeeding at Delegation
Motivating Your Team
Giving Employee Feedback
Conducting Effective Job Interviews
Conducting Performance Evaluations at the State of New Mexico( Part 2)
Managing Employee Conflict
Promoting Diversity and Avoiding Bias
Creating Success through Performance Management
Timeline
Judicial Specialist
Magistrate Court
03.2023 - Current
Assistant Manager
Red Lobster
12.2022 - 03.2023
Bartender
Red Lobster
11.2021 - 03.2023
Server
Red Lobster
09.2020 - 03.2023
Travel Agent
Enchantment Travel
07.2018 - 12.2020
GED -
San Juan College
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