Kayli Smith
Winder,GA
Summary
Innovative Senior Sales Consultant with keen focus on business opportunities and building long lasting client relationships. Known for strong performance and continuous dedication.
Overview
22
22
years of professional experience
Work History
Remote Senior Sales Consultant
HomeAdvisor
06.2022 - 12.2023
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Identified and resolved issues regarding sales and business strategy.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
- Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Evaluated clients' needs and created plan of action to provide solutions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Performed 300 marketing calls per day to establish weekly appointments.
Office Manager
Judith Godfrey Rep For Capital Choice
01.2013 - 04.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Owner
Vinson Home Solutions
02.2006 - 03.2013
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Inbound Callcenter Rep
PRIMERICA FINANCIAL SERVICES LIMITED
01.2002 - 01.2006
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Built positive relationships with customers by providing exceptional customer service.
- Followed standard operating procedures when handling customer problems and complaints.
Education
Associate of Science - Paralegal Studies
Gwinnett College
Lilburn, GA05.2011
Skills
- Business Opportunity Development
- Marketing Strategy
- Outbound Sales Calling
- Product and Service Knowledge
- Online Marketing
- Advertising Strategies
- New Business Development
- Account Management
- Business Development
- Interpersonal and Written Communication
- Sales Strategies
- Sales Consultation
Timeline
Remote Senior Sales Consultant
HomeAdvisor
06.2022 - 12.2023
Office Manager
Judith Godfrey Rep For Capital Choice
01.2013 - 04.2022
Owner
Vinson Home Solutions
02.2006 - 03.2013
Inbound Callcenter Rep
PRIMERICA FINANCIAL SERVICES LIMITED
01.2002 - 01.2006
Associate of Science - Paralegal Studies
Gwinnett College
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