Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
GAP PROGRAM-SITE DIRECTOR
American Musical And Dramatic Academy
2021.11 - Current
Managed between 3-5 staff members,ensuring high-quality performance and adherence to company standards.
Developed strategic plans for site growth, resulting in increased revenue and profitability.
Review prospective student auditions for future enrollment.
Oversee and supervise staff and students(Associate Site Director, Program Managers, Lead Counselors).
Support faculty and curriculum to ensure positive learning environment.
Plan/Support operations for field trips, performances, auditions, film-shoots, and rehearsals.
Supervise daily residential and commuter student life, including travel, dorm-life, and meals.
GAP PROGRAM-COORDINATOR
American Musical And Dramatic Academy
2021.06 - 2021.08
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Created safe, welcoming, and engaging environment for students.
Created curriculum for student's schedules, and management of rooms and all facilities being used.
Managed budgets and resources for successful execution of multiple programs simultaneously.
Enhanced program efficiency by streamlining processes and implementing innovative solutions. Increased enrollment by %25.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
HIGH SCHOOL CONSERVATORY-PROGRAM CALLER
American Musical and Dramatic Academy
2020.02 - 2021.06
Interviewed and called over 50 students per day for enrollment into conservatory program.
Self-managed for Gap Program and scheduling 8 interviews per day.
Generated my own leads while working with multiple databases (Talisma/CampusVue).
Responsible for data management and organization, as well as post-accept & on-boarding duties.
Fast-paced environment with minimal supervision and tight deadlines.
FUNDRAISER/SALES REP
Manhattan Theatre Club, DCM Inc.
2019.04 - 2019.11
Sold over $70k in subscription revenue for Manhattan Theatre Club.
Raised over $15k in donations for MTC, to help artistic & education development.
Secured major donations for various programs through donor cultivation and relationship building.
Functioned as customer service rep, assisting patrons with theatre-related questions/issues.
Worked with multiple databases (Tessitura & Encore), to process credit cards/orders.
Consistently performed detailed oriented tasks
Demonstrated excellent customer service skills when dealing with client inquiries.
Adapted to and remained flexible in changing, fast-paced work environment.
DISNEY COLLEGE PROGRAM - CHARACTER ATTENDANT
Walt Disney World Resort
2018.08 - 2019.01
Enhanced guest experience by maintaining positive and engaging atmosphere in character areas.
Assisted performers with costume preparation and ensured proper fit for optimal performance.
Provided quality customer service for tourists and large audiences.
Collaborated with team members to create memorable experiences for guests at character meet-and-greet events.
Managed crowd control during character performances, ensuring guest safety and enjoyment.
Provided exceptional customer service by addressing guest questions and concerns promptly and professionally.
Maintained cleanliness of character areas, ensuring inviting environment for guests.
Contributed to success of special events by providing support for performers and event staff.
Enhanced guest experience by maintaining positive and engaging atmosphere in character areas.
Education
Bachelor of Arts - Theater Arts
Five Towns College
Dix Hills, New York
05.2018
Skills
Operational Leadership
Strategic Planning
Program Management
New Staff Orientation
Office Meetings
Administrative Duties
Organizational Skills
Time Management
Problem Solving
Operational Planning
Active Listening
Positive Attitude
Awards
Orientation Leader Accomplishment
Timeline
GAP PROGRAM-SITE DIRECTOR
American Musical And Dramatic Academy
2021.11 - Current
GAP PROGRAM-COORDINATOR
American Musical And Dramatic Academy
2021.06 - 2021.08
HIGH SCHOOL CONSERVATORY-PROGRAM CALLER
American Musical and Dramatic Academy
2020.02 - 2021.06
FUNDRAISER/SALES REP
Manhattan Theatre Club, DCM Inc.
2019.04 - 2019.11
DISNEY COLLEGE PROGRAM - CHARACTER ATTENDANT
Walt Disney World Resort
2018.08 - 2019.01
Bachelor of Arts - Theater Arts
Five Towns College
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