Kayliana Yarusso
Austin
Summary
my objective is find a full time paying job that will assist in expanding my knowledge and experience in the work field, so that i can plant my roots with a wonderful company and flourish i life and my career.
Overview
9
9
years of professional experience
Work History
Head Cashier/Live Specalist/Stocking Crew Member
Pet Supplies Plus
10.2024 - Current
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Maintained stock to meet expected customer demand.
- Contributed to achieving store sales targets by suggesting additional purchases to customers, based on their needs and preferences.
Assistant to the Head Cashier
Encore Shoe Depot
09.2019 - 02.2020
Receptionist
Sunbury Vet Clinc
03.2018 - 08.2019
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided compassionate customer service, addressing client inquiries and concerns promptly.
- Maintained accurate patient records using veterinary management software, ensuring compliance with regulations.
- Coordinated communication between clients and veterinary staff to enhance service delivery.
- Streamlined appointment scheduling processes, reducing wait times and improving client satisfaction significantly.
- Led initiatives to improve front desk workflows, enhancing overall operational efficiency at the clinic.
- Resolved customer problems and complaints.
Cashier/server
Eurasia Ramen
02.2018 - 05.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier/Birthday Party Coordinator
Catch Air
12.2017 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Coordinated refreshments and food for indoor, outdoor and special location parties.
- Delighted young guests with special activities and events such as inflatables and balloon animals.
- Maintained party areas during busy events with many guests.
- Helped clients plan themed events for young children, teenagers and milestone adult birthday parties.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Managed schedule effectively to plan and carry out as many as parties per month.
- Kept facilities clean and prepared party areas promptly for upcoming events.
- Increased repeat business through exceptional customer service and personalized attention to detail in every aspect of the event planning process.
Austin Park & Pizza
Austin Park and Pizza
12.2016 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent Customer Awareness
Education
Associate of Arts - English Literature
Blinn College
Brenham, TXHigh School Diploma -
Mcneil High School
Austin Texas05-2019
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Multi-tasking skill
- Adaptability and dependability
- Customer service management
- Team leadership
- Training and coaching
- Punctual and reliable
- Supply restocking
- Task delegation
- Time Management Balance
- Hard-working
- Time management
- Telephone skills
- Organization skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Data inputting
Timeline
Head Cashier/Live Specalist/Stocking Crew Member
Pet Supplies Plus
10.2024 - Current
Assistant to the Head Cashier
Encore Shoe Depot
09.2019 - 02.2020
Receptionist
Sunbury Vet Clinc
03.2018 - 08.2019
Cashier/server
Eurasia Ramen
02.2018 - 05.2019
Cashier/Birthday Party Coordinator
Catch Air
12.2017 - 05.2019
Austin Park & Pizza
Austin Park and Pizza
12.2016 - 12.2017
Associate of Arts - English Literature
Blinn College
High School Diploma -
Mcneil High School