Kaylie Battaglia
Chalmette,LA
Summary
A highly dependable Document Processing clerk in developing and implementing document control and management strategies in fast-paced and challenging environments.Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Document Control Clerk
Brown And Root
Chalmette, LA
10.2023 - Current
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Converted documents from one application to another.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Worked with internal staff to process documents and sent for closing.
- Updating and managing documents for quality control
- Reducing errors and ensuring that all documents are up to date and complaint with regulations
- SAP data entry
- Heavy data entry including excel spreadsheets requiring constant updating.
- Maintain confidentiality regarding sensitive documents
- Following a schedule of work that will ensure that project data is completed In a timely manner.
- Assist with any other duties as assigned by management.
- Using database systems to manage and distribute documents in a digital format.
Electronic Banking Analyst
Hancock Whitney Bank
New Orleans, LA
07.2023 - 10.2023
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Identified and resolved problems through root cause analysis and research.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Load Planner
BOASSO Global
Chalmette, LA
10.2022 - 07.2023
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Addressed supply problems and developed creative solutions to prevent delays.
- Managed time efficiently in order to complete all tasks within deadlines.
Accounting Clerk
Christovich & Kearney
New Orleans, LA
09.2019 - 10.2022
- Managed accounts Payable, Receivables, Billing and Trust.
- Prepare and process monthly billing for all Clients.
- Processed incoming and outgoing invoices and payments.
- Communicate with outside vendors regarding payments, our payment process, as well as other concerns they may have.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Evaluated employee expense reports and verified accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Reconciled company accounts for credit cards, and employee expenses.
- Managed accounting records and performed dues-ins and dues-outs tasks.
- Generate and prepare monthly reports for month end close.
- Provided key clerical and administrative support to senior accounting staff.
- Reconciled bank accounts with updated information.
- Coordinated office supply ordering to avail materials for streamlined operations.
File Clerk
Christovich & Kearney
05.2016 - 08.2019
- Examined, categorized and sorted incoming documents.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained physical and computer-based filing systems.
- Located missing file materials to help teams meet project deadlines and avoid lost man-hours.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Responded to internal and external requests for information.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Classified files based on source, type or other details.
- Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
- Implemented improvements to file systems and procedures.
Seafood Clerk
Schaefer's Seafood
Metairie, LA
01.2016 - 05.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Created hospitable shopping experience by merchandising and stocking products and specialty items.
- Cleaned and sanitized equipment, tools and work surfaces.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked quality of products and removed expired items.
- Interacted with customers to foster loyalty and satisfaction.
- Handled specialty seafood items for packaging and display.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
- Followed written recipes to prepare prepackaged seafood meals.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Grace King High School
Metairie, LA05.2018
Skills
- Accounts Payable and Receivable
- Precision and Accuracy
- Proactive and Self-Motivated
- Time Management
- Exceeding Customer Expectations
- Building Customer Relationships and Loyalty
- Safety and Cleanliness Standards
- Equipment Preparation
- Engaging with Diverse Customers
- Building Customer Loyalty
- Adaptable and Flexible
- Account Management
- Critical Thinking
- Effective Customer Communication
- Data logging
- Records Management
- Document Control
- SAP expertise
- Proficiency in SAP
Timeline
Document Control Clerk
Brown And Root
10.2023 - Current
Electronic Banking Analyst
Hancock Whitney Bank
07.2023 - 10.2023
Load Planner
BOASSO Global
10.2022 - 07.2023
Accounting Clerk
Christovich & Kearney
09.2019 - 10.2022
File Clerk
Christovich & Kearney
05.2016 - 08.2019
Seafood Clerk
Schaefer's Seafood
01.2016 - 05.2019
High School Diploma -
Grace King High School