Kaylie Bejarano
Albuquerque ,United States
Summary
Dynamic Store Manager with a proven track record at Score 420, excelling in customer service and inventory control. Skilled in training teams to enhance performance and drive sales, I leverage problem-solving abilities to optimize operations and improve customer satisfaction. Bilingual in Spanish and English, I foster strong customer relations.
Overview
5
5
years of professional experience
Work History
Store Manager
Score 420
Albuquerque, NM
02.2024 - Current
- Led daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
- Implemented inventory management strategies to reduce shrinkage and optimize stock levels.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
Lead Budtender
Score 420
Albuquerque, NM
07.2023 - 02.2024
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new budtenders on product knowledge and customer service techniques.
- Managed inventory levels, facilitating efficient restocking and minimizing waste.
- Developed and implemented training programs to enhance team performance and product expertise.
Sales Associate
Big 5 Sporting Goods
Albuquerque, NM
06.2021 - 07.2023
- Handled inventory management tasks including restocking shelves and conducting stock audits.
- Provided support during promotional events, engaging customers and driving product awareness.
- Adapted quickly to changing product lines and store policies, ensuring compliance with company standards.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
Sales Associate
Harbor Freight
Gallup, NM
07.2020 - 06.2021
- Assisted customers in product selection, providing knowledgeable and friendly service.
- Maintained organized and visually appealing sales floor displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
High School Diploma - Psychology
Hiroshi Miyamura High School
Gallup, NMSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Cash management
- Shift scheduling
- Inventory control
- Bilingual (Spanish/English)
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Score 420
02.2024 - Current
Lead Budtender
Score 420
07.2023 - 02.2024
Sales Associate
Big 5 Sporting Goods
06.2021 - 07.2023
Sales Associate
Harbor Freight
07.2020 - 06.2021
High School Diploma - Psychology
Hiroshi Miyamura High School