Kaylie Burch

AutoStream360 is an emerging startup looking to develop its human resources documentation.

• Developed the current employee handbook.
• Established company policies and procedures.
• Created job descriptions and postings on Indeed and LinkedIn.
• Analyzed pay rates and employee benefits across the Automotive Industry.
• Developed skills in client management and organizational development.
• Maintained relationships with personnel using strong collaboration and teamwork skills.

• Developed skills in areas of organization, time management, and attention to detail.
• Collaborated with kitchen staff, event planners, and other servers to ensure smooth operations.
• Carried out professional service, retaining polite and friendly approach at all times.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.