Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylie Donahue

New Port Richey,FL

Summary

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker. Experienced hostess and customer service advocate with over 2 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Very well organized, focused, and motivated.

Overview

3
3
years of professional experience

Work History

Instructional Assistant

Calusa Elementary School
New Port Richey, FL
11.2021 - Current
  • Maintained safety and security by overseeing students in recess environments.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Provided support during classes, group lessons and classroom activities.

Hostess

Bob Evans Restaurant
New Port Richey, Florida
07.2020 - 11.2021
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Audited money drawers and hand or machine-counted large cash values.
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.

Part-time Framer

Michaels Companies Inc.
New Port Richey, FL
07.2019 - 07.2020

-Provided excellent customer service to frame customers and regular customers

-Worked on the register efficiently

-Designed many pieces of artwork to be hung up in a customers home

-Resolved incorrect frame supply problems, improved operations and provided exceptional client support.

-Used nail and staple guns without accidents

-Put out freight on the sales floor

-Resolved unsatisfied customers with many different options and plans

Crew Member

Hungry Howies Pizza & Subs Incorporated
New Port Richey, FL
06.2019 - 07.2019

-Took customers orders efficiently and correctly on the phone and in store

-Prepared and cooked food orders according to tickets given to me

-Closely followed protocols for emergency situations, maintaining calmness and efficiency

-Resolved incorrect orders/unsatisfied customers

Education

Associate of Arts - Health Services Administration

Keiser University
New Port Richey, FL
08.2022

Skills

  • Relationship development
  • Public safety
  • Production and processing
  • Strong Communication and Interpersonal Skills
  • Organization
  • Interactive Communication Skills
  • Teamwork and Collaboration
  • Information Analysis
  • Data Quality Management

Timeline

Instructional Assistant

Calusa Elementary School
11.2021 - Current

Hostess

Bob Evans Restaurant
07.2020 - 11.2021

Part-time Framer

Michaels Companies Inc.
07.2019 - 07.2020

Crew Member

Hungry Howies Pizza & Subs Incorporated
06.2019 - 07.2019

Associate of Arts - Health Services Administration

Keiser University
Kaylie Donahue